Shifting from one place to another is overwhelming, especially when moving your belongings. Hiring professional movers can ease the process, but it’s natural to have questions to ask your movers regarding the relocation.

It’s like shifting your whole world. It needs lots of helping hands, but movers make this easier for you nowadays. You need to pack and label your luggage, and movers will come and take it in their van.

Though they made our work much more manageable, if we were handling our part of life to them, there must be a lot of queries in our minds.

No matter how open-minded you are, there is still something inside you. Having trust issues were regular at this point. Even though you have many questions, you still can’t figure them out.

Don’t worry. Here we’ll provide you with some issues which will solve your problem:

Most Valuable Questions To Ask Your Movers Upfront Before The Move

1. Ask About The Company (Its Broker Or Carrier)

All moving companies have two types Brokers and Carriers. Brokers are the ones who transfer their items to the companies they have a partnership with.

Once you book the broker, they give the order to the partner company, who will pick up your luggage. In this way, you’ll work with various agencies.

But suppose these multiple things are going to work for your task. There might be miscommunication or confusion regarding address or payment, resulting in significant problems.

While carriers handle all your moving stuff alone, there is no third-party involvement, so there is no chance of miscommunication. For a safer and stress-free option, you can go for a carrier.

2. Ask About The Coverage Option The Company Offers

Each company provides some amount of coverage offered. We can call this offer the insurance amount given by the company if any of your luggage breaks or goes missing.

Most of your problems while handling your goods to the movers is this only if your expensive item broke or is misplaced; you have the right to ask for coverage; that’s why it is necessary to ask about his coverage offer before handling your things.

Coverage offered differs from company to company, so next time you book the movers, don’t forget to ask them about their coverage policy.

3. Ask If The Company Is Licensed Through The FMCSA

FMCSA stands for Federal Motor Carrier Safety Administration; it is the government agency that operates all the public transportation to guarantee the company’s safety in Canada.

If the company is licensed through FMCSA, it is not a scam. You can freehand your luggage to them. This question is a must to be asked from movers company. First of all, check their license.

Once you are assured that the company is licensed, you can freely hand your luggage to them. There is no need to worry, and your luggage is safe.

4. Ask If The Company Do Anything You Need

Each company provides different services. You can’t expect your new moving company to provide all the services your old one offers. So it is necessary first to confirm what services they provide so there shouldn’t be any confusion on the day of moving.

Most companies offer some of the services: Packing and unpacking, Loading and unloading, custom crating,  assembling furniture, transportation for items like hot tubs, vehicle service, and cleaning.

You can look after these services and look for the agencies which provide the services you need.

5. Ask If Your Company Provide Binding Estimates

Many companies increase their price on the day of moving. Sometimes it may worsen the situation and come to this level that you may have to change your company as it affects your budget badly, and finding such movers at the last point is impossible.

So make sure that the company provides a binding estimate, which means it should not increase its fees if the luggage is planned. In addition, it lessens the chances of last-minute confusion, so don’t forget to ask for binding estimates. 

6. Ask If The Company Checks Its Employee’s Background

Being a good customer, this thing must be asked of the company, you were trusting them by handling your whole household to them, you should also be assured that you were taking it to the right hands that’s why it is necessary to ask them if they checked their background.

This company checks why they got fired from their last job, whether there is any police against the employee, or if there is any drug offence. The company should check all this about their employee then only you should hand your luggage to them.

Your luggage is in the right hands; it is the most secure and stress-free habit.

7. Ask The Company How It Handles Loss And Damages

As it is mentioned above that each company provides a coverage amount. If your item breaks or is lost, the company offers a coverage amount.

Still, you should know about this process while booking the company about their coverage policy, ask them how much coverage it provides, and understand the coverage process before the moving day to take quick action if any misery happens.

And also, check their reviews on their website. If multiple customers complain about their reimbursement, you should change your company.

8. Ask About The Shipment Tracking

Once you handle your luggage to the movers, there must be lots of queries arising in your mind, and there must be lots of doubts like what if they take your luggage to wrong way or what if the company is a fraud? So it would be best if you took shipment tracking from the company to eliminate these queries. 


These were a few questions regarding a move that you must ask the moving company before handling your goods to them. As many queries arise in your mind, you can get all your answers at our website, Moving Champs Canada.

Or you can also call us at the number given below:

Phone: +1-6479322202

Or Can also mail us on:

Contact us now to get a free moving quote today!

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